Klanten worden steeds veeleisender. Ze verwachten razendsnel en in één keer het juiste antwoord. Lukt dat niet, dan heeft dit direct een negatieve invloed op de klanttevredenheid. Toch is het nog wel eens een uitdaging om direct de goede informatie te vinden. Zo ook voor de Nederlandse leverancier van
keukenapparatuur en consumentenelektronica ATAG Benelux.
Freshworks Recognized in Three Gartner Magic Quadrant Reports This Year for Customer Engagement Software - the customer engagement software company, announced that it is the only new company added to the 2019 Gartner Magic Quadrant for IT Service Management Tools* for Freshservice. In addition to this latest inclusion, in 2019 Gartner has also recognized Freshworks in the Magic Quadrant for Sales Force
TKC digital, a pioneer in knowledge base solutions in the Netherlands, for over 10 years, announced a partnership today with Freshworks, a customer engagement software company with a powerful suite of products. With this partnership, Freshworks and TKC digital will provide solutions for Benelux businesses to excel at customer engagement, from first touch to latest inquiry.
