At Freshworks, we believe your business deserves better software - software that’s ready to go, easy to setup and use, and requires minimal customization. All of our products live up to this promise and are backed by our world-class support. And the best part is, you don’t have to break the bank to get them working.
For over 10 years, we have been helping companies connect and engage with their customers in the digital space. We are consultants, marketeers, writers, programmers and creators with a shared passion for bettering the customer service industry.
Quick Time to Value.
Our platform is easy to configure and just works.
Fast and Flexible.
You don’t need an army of developers to maintain our platform.
Products designed for end-users
Scales with You.
We power 3 million conversations/day in 30+ languages across 150 countries
Extend and Customize.
500+ integrations and open APIs. Configurable and customizable to match your unique requirements.
Security you can trust.
Hosted on AWS. Local data hosting for US, EU, ANZ, IND. ISO, SOC II, GDPR, HIPAA compliance
Partner, not a vendor.
We believe in building customers for life, not business transactions.
What you see is what you get. No hidden surprises.
Support at every step.
From onboarding services to dedicated customer success and enterprise support, our team of experts will make you successful.
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and win customers for life.
The Freshworks cloud-based suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment.